FAQs

Why choose vegan & cruelty free?

Vegan and cruelty free products aren’t just for vegans! They’re for people who believe in an ethical future. They’re for anyone who believes that they can change the world with every dollar they spend. They’re for people who don’t want to cause harm or suffering to another living being.

How are some beauty products not cruelty free?

Cruelty-free in beauty products refers to animal testing. Many beauty companies test either their finished products, or the ingredients in the products on animals.

For more information, check out the PETA (People for Ethical Treatment of Animals) website

How are some beauty products not vegan?

A surprising number of animal-based ingredients can be found in beauty products, which meant they aren’t considered vegan. A list of common non vegan ingredients are listed below.

Which common beauty ingredients aren't vegan?

There's a long list of ingredients commonly used in beauty products that are derived from animal sources.

Some common ones are:

Carmine which is used in products such as lipsticks and blushes to create a red pigment. It's made from crushed carmine beetles.

Shellac, a resinous ingredient, often used in nail and hair products, which is made from lac bugs.

Lanolin is a fatty extract from wool and is often used in lip products and skincare.

Beeswax is excreted from the abdomen of female worker bees. It's secreted by bees when it's time to build their hives.

There many, many more and luckily the team at Futurist Beauty are here to do the research and ensure you're only buying products that have no animal ingredients at all.

How do you know the products you sell are vegan and cruelty free?

At Futurist Beauty, to the very best of our knowledge absolutely everything we sell is vegan and cruelty free. The information that we use is taken directly from our suppliers and the information they publicly provide.

We do understand that formulations and processes can change, and we do check regularly that the products we stock are still suitable to be sold on our website.

Where do you ship to?

We currently ship anywhere in Australia.

How can I return a product?

If you change your mind about your purchase, you are welcome to return your product to us within 60 days of your purchase date. To be able to return or exchange a product, it must be unused, still in it's packaging and you must provide a valid proof of purchase (e-receipt).

For more information, check out our full policy here.

What are your shipping times?

We ship via Sendle.

Please allow 1 business day for your order to be processed.

A tracking number will be sent in a separate email once your order has been processed.

Sydney deliveries

Parcels sent to Sydney metro generally arrive the next business day.

Nearby cities

Parcels travelling to nearby cities (for example, Melbourne, Canberra or Brisbane) typically arrive in 1-2 business days.

Rural/WA/NT deliveries

Because the parcel is travelling in a car, remote destinations can take a little longer to get to.

Please keep in mind that delivery estimates are simply just a guide – we can't guarantee these timeframes.

Please note that we can’t ship to PO Boxes

Our full Shipping information is here

I have a question about my order, who do I talk to?

If you have any questions at all, we'd love to hear from you at: hello@futuristbeauty.com